Multifamily Lending Credit Assurance
The Division of Credit Assurance (DCA) Multifamily (MF) Asset Management team helps ensure that rental housing and special loan program projects funded by DHCD are properly operated and maintained. These projects must follow the requirements, terms, and conditions of all financing and subsidy sources.
Directly and through third-party servicers, the team:
- Monitors the multifamily loan and project portfolios to identify and manage risk.
- Ensures timely collection of loan payments.
- Works with borrowers and property managers to address and mitigate risk and non-compliance.
Tools for Borrowers and Property Managers
Compliance and Inspections
One of the team’s primary roles is to monitor and enforce income, rent, and other operating requirements. These requirements are a condition of receiving funding.
DCA supports borrowers/owners, and property managers by providing current forms, resources, guidance and policies:
Income Limits
- Federal Low Income Housing Tax Credit (LIHTC) Program Income and Rent Limits
- State of Maryland Income and Rent Limits
- HOME Investment Partnerships Program Income Limits
Compliance Forms
- Affirmative Fair Housing Marketing Plan Attachment - PDF
- Tenant Selection Plan Submission Form
- Tenant Screening Service Certification (required) - PDF
- Individualized Assessment Worksheet - PDF
Public Comment Documents
The Department invites public reviews and comment on the following draft. Please submit comments to [email protected] by July 31, 2026.
- Draft Operating Reserves, Maintenance, Eligibility and Disbursement Guidelines - PDF – Comment deadline: July 31, 2026
Compliance Policy Documents
- Affirmative Fair Housing Marketing Plans and Tenant Selection Policies - Updated 11/26/24 - PDF
- LIHTC Extended Use (Post Year 15) Compliance and Monitoring Policy - PDF
- Audit Guide - Revised March 2013 - PDF
- Reserve for Replacements Maintenance and Disbursements Guidelines - PDF
- MDDHCD Capital Needs Assessments and Reserve Analysis Guidelines - PDF
Asset Management Requests
The MF Asset Management team is your primary point of contact for requests relating to closed multifamily loans and assistance financed by the Department and CDA.
Guidance and requirements for preparing and submitting common asset management requests:
- Asset Management Requests Matrix – Standard Servicing Requests (SSR) - PDF
- Asset Management Requests Matrix – Major Transaction Requests (MTR) - PDF
- Instructions for Submitting Asset Management Requests - PDF
- Multifamily Fee Schedule - PDF (effective February 1, 2026)
You must submit all asset management requests through your project's Procorem WorkCenter. For information on how to access and use Procorem WorkCenters, visit the Procorem Portal Resources page.
DCA strives to provides clear and useful guidance for borrowers, project owners, property managers, and their staff. These resources help them understand program requirements and how to submit asset management requests. Resources are organized by common request types:
- SSR (Standard Servicing Requests)
- Tax, Insurance, Reserve and Impound Requests
- Management Agent Changes
- Management Agent Certification - DOCX
- Multifamily Lease Addendum (2023) - PDF
- PRHP (Partnership Rental Housing Program) Addendum to Lease - PDF
- PRHP (Partnership Rental Housing Program) Addendum to Lease - No Tenant-Contributed Services - PDF
- Lease Addendum HTF (Housing Trust Fund) - PDF
- Lease Addendum - Regulatory Agreement HOME - PDF
- Rent Increases
- MTR (Major Transaction Requests) - coming soon
- Other
Contact Information
For more information or assistance, please email the appropriate staff:
Multifamily Asset Management:
- Jennifer Miles, Deputy Director, Operations - [email protected]
- Caroline Gerardo, Deputy Director, Risk - [email protected]
Division of Credit Assurance:
- Joseph Pulver, Director - [email protected]
- Sonja Veney, Deputy Director - [email protected]